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Spring-Boot框架用Mybatis-Plus作为持久层和Shiro作为权限控制实现工单管理------Spring-Boot框架 

package io.renren.modules.app.controller;

import java.util.Arrays;
import java.util.Map;

import io.renren.common.utils.PageUtils;
import io.renren.common.utils.R;
import io.renren.modules.app.entity.TicketsEntity;
import io.renren.modules.app.service.TicketsService;
import org.apache.shiro.authz.annotation.RequiresPermissions;
import org.springframework.beans.BeanUtils;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.web.bind.annotation.*;


/**
 * 工单表
 *
 * @author Alatus
 * @email 
 * @date 2024-06-11 15:08:46
 */
@RestController
@RequestMapping("mall/tickets")
public class TicketsController {
    @Autowired
    private TicketsService ticketsService;
    /**
     * 列表
     */

    @GetMapping("/list")
    @RequiresPermissions("sys:ticket:manage")
//    @RequiresRoles("admin")
    public R list(@RequestParam Map<String, Object> params){
//        2、可以通过工单名称与客户名称进行模糊搜索
//        3、可以通过工单处理状态检索筛选
        PageUtils page = ticketsService.queryPage(params);

        return R.ok().put("page", page);
    }


    /**
     * 信息
     */
    @GetMapping("/info/{id}")
    @RequiresPermissions("sys:ticket:manage")
    public R info(@PathVariable("id") Long id){
		TicketsEntity tickets = ticketsService.getById(id);

        return R.ok().put("tickets", tickets);
    }

    /**
     * 保存
     */
    @PostMapping("/save")
    public R save(@RequestBody TicketsEntity tickets){
		ticketsService.save(tickets);

        return R.ok();
    }

    /**
     * 修改
     */
    @PutMapping("/update")
    @RequiresPermissions("sys:ticket:manage")
    public R update(@RequestBody TicketsEntity tickets){
        TicketsEntity entity = ticketsService.getById(tickets.getId());
//        BeanUtils.copyProperties(entity,tickets);
        entity.setHandler(tickets.getHandler());
        entity.setSuggestion(tickets.getSuggestion());
        entity.setStatus(1);
        ticketsService.updateById(entity);
        return R.ok();
    }

    /**
     * 删除
     */
    @RequestMapping("/delete")
    @RequiresPermissions("sys:ticket:manage")
    public R delete(@RequestBody Long[] ids){
		ticketsService.removeByIds(Arrays.asList(ids));

        return R.ok();
    }

}

package io.renren.modules.app.controller;

import java.util.Arrays;
import java.util.Map;

import io.renren.common.utils.PageUtils;
import io.renren.common.utils.R;
import io.renren.modules.app.entity.TicketsEntity;
import io.renren.modules.app.service.TicketsService;
import org.apache.shiro.authz.annotation.RequiresPermissions;
import org.springframework.beans.BeanUtils;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.web.bind.annotation.*;


/**
 * 工单表
 *
 * @author Alatus
 * @email 
 * @date 2024-06-11 15:08:46
 */
@RestController
@RequestMapping("mall/tickets")
public class TicketsController {
    @Autowired
    private TicketsService ticketsService;
    /**
     * 列表
     */

    @GetMapping("/list")
    @RequiresPermissions("sys:ticket:manage")
//    @RequiresRoles("admin")
    public R list(@RequestParam Map<String, Object> params){
//        2、可以通过工单名称与客户名称进行模糊搜索
//        3、可以通过工单处理状态检索筛选
        PageUtils page = ticketsService.queryPage(params);

        return R.ok().put("page", page);
    }


    /**
     * 信息
     */
    @GetMapping("/info/{id}")
    @RequiresPermissions("sys:ticket:manage")
    public R info(@PathVariable("id") Long id){
        TicketsEntity tickets = ticketsService.getById(id);

        return R.ok().put("tickets", tickets);
    }

    /**
     * 保存
     */
    @PostMapping("/save")
    public R save(@RequestBody TicketsEntity tickets){
        ticketsService.save(tickets);

        return R.ok();
    }

    /**
     * 修改
     */
    @PutMapping("/update")
    @RequiresPermissions("sys:ticket:manage")
    public R update(@RequestBody TicketsEntity tickets){
        TicketsEntity entity = ticketsService.getById(tickets.getId());
//        BeanUtils.copyProperties(entity,tickets);
        entity.setHandler(tickets.getHandler());
        entity.setSuggestion(tickets.getSuggestion());
        entity.setStatus(1);
        ticketsService.updateById(entity);
        return R.ok();
    }

    /**
     * 删除
     */
    @RequestMapping("/delete")
    @RequiresPermissions("sys:ticket:manage")
    public R delete(@RequestBody Long[] ids){
        ticketsService.removeByIds(Arrays.asList(ids));

        return R.ok();
    }

}
 

package io.renren.modules.app.dao;

import com.baomidou.mybatisplus.core.mapper.BaseMapper;
import io.renren.modules.app.entity.TicketsEntity;
import org.apache.ibatis.annotations.Mapper;

/**
 * 工单表
 * 
 * @author Alatus
 * @email 
 * @date 2024-06-11 15:08:46
 */
@Mapper
public interface TicketsDao extends BaseMapper<TicketsEntity> {

    Integer deleteByIds(Long[] ids);
}

package io.renren.modules.app.dao;

import com.baomidou.mybatisplus.core.mapper.BaseMapper;
import io.renren.modules.app.entity.TicketsEntity;
import org.apache.ibatis.annotations.Mapper;

/**
 * 工单表
 * 
 * @author Alatus
 * @email 
 * @date 2024-06-11 15:08:46
 */
@Mapper
public interface TicketsDao extends BaseMapper<TicketsEntity> {

    Integer deleteByIds(Long[] ids);
}
 

package io.renren.modules.app.entity;

import com.baomidou.mybatisplus.annotation.TableId;
import com.baomidou.mybatisplus.annotation.TableName;

import java.io.Serializable;
import java.util.Date;
import lombok.Data;

/**
 * 工单表
 * 
 * @author Alatus
 * @email 
 * @date 2024-06-11 15:08:46
 */
@Data
@TableName("tickets")
public class TicketsEntity implements Serializable {
	private static final long serialVersionUID = 1L;

	/**
	 * 工单编号（主键）
	 */
	@TableId
	private Long id;
	/**
	 * 客户姓名
	 */
	private String customerName;
	/**
	 * 联系电话
	 */
	private String contactPhone;
	/**
	 * 工单标题
	 */
	private String title;
	/**
	 * 问题描述
	 */
	private String description;
	/**
	 * 处理状态
	 */
	private Integer status;
	/**
	 * 处理建议
	 */
	private String suggestion;
	/**
	 * 处理人
	 */
	private String handler;
	/**
	 * 工单提交时间
	 */
	private Date submitTime;
	/**
	 * 逻辑删除标志
	 */
	private Integer isDeleted;

}

package io.renren.modules.app.entity;

import com.baomidou.mybatisplus.annotation.TableId;
import com.baomidou.mybatisplus.annotation.TableName;

import java.io.Serializable;
import java.util.Date;
import lombok.Data;

/**
 * 工单表
 * 
 * @author Alatus
 * @email 
 * @date 2024-06-11 15:08:46
 */
@Data
@TableName("tickets")
public class TicketsEntity implements Serializable {
    private static final long serialVersionUID = 1L;

    /**
     * 工单编号（主键）
     */
    @TableId
    private Long id;
    /**
     * 客户姓名
     */
    private String customerName;
    /**
     * 联系电话
     */
    private String contactPhone;
    /**
     * 工单标题
     */
    private String title;
    /**
     * 问题描述
     */
    private String description;
    /**
     * 处理状态
     */
    private Integer status;
    /**
     * 处理建议
     */
    private String suggestion;
    /**
     * 处理人
     */
    private String handler;
    /**
     * 工单提交时间
     */
    private Date submitTime;
    /**
     * 逻辑删除标志
     */
    private Integer isDeleted;

}
 

package io.renren.modules.app.service;

import com.baomidou.mybatisplus.extension.service.IService;
import io.renren.common.utils.PageUtils;
import io.renren.modules.app.entity.TicketsEntity;

import java.util.Map;

/**
 * 工单表
 *
 * @author Alatus
 * @email 
 * @date 2024-06-11 15:08:46
 */
public interface TicketsService extends IService<TicketsEntity> {

    PageUtils queryPage(Map<String, Object> params);
    Integer removeByIds(Long[] ids);
}

package io.renren.modules.app.service;

import com.baomidou.mybatisplus.extension.service.IService;
import io.renren.common.utils.PageUtils;
import io.renren.modules.app.entity.TicketsEntity;

import java.util.Map;

/**
 * 工单表
 *
 * @author Alatus
 * @email 
 * @date 2024-06-11 15:08:46
 */
public interface TicketsService extends IService<TicketsEntity> {

    PageUtils queryPage(Map<String, Object> params);
    Integer removeByIds(Long[] ids);
}

package io.renren.modules.app.service.impl;

import io.renren.common.utils.PageUtils;
import io.renren.common.utils.Query;
import io.renren.modules.app.dao.TicketsDao;
import io.renren.modules.app.entity.TicketsEntity;
import io.renren.modules.app.service.TicketsService;
import org.apache.commons.lang.StringUtils;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Service;

import java.util.List;
import java.util.Map;
import com.baomidou.mybatisplus.extension.service.impl.ServiceImpl;
import com.baomidou.mybatisplus.core.conditions.query.QueryWrapper;
import com.baomidou.mybatisplus.core.metadata.IPage;


@Service("ticketsService")
public class TicketsServiceImpl extends ServiceImpl<TicketsDao, TicketsEntity> implements TicketsService {
    @Autowired
    private TicketsDao ticketsDao;
    @Override
    public PageUtils queryPage(Map<String, Object> params) {
//        获取key做模糊查询
        String key = (String) params.get("key");
        QueryWrapper<TicketsEntity> queryWrapper = new QueryWrapper<>();
        if(!StringUtils.isEmpty(key)){
            queryWrapper.eq("title",key).or().like("customer_name",key).eq("is_deleted",0);
        }
        IPage<TicketsEntity> page = this.page(
                new Query<TicketsEntity>().getPage(params),
                queryWrapper
        );
        return new PageUtils(page);
    }

    @Override
    public Integer removeByIds(Long[] ids) {
        Integer count = ticketsDao.deleteByIds(ids);
        return count;
    }
}

package io.renren.modules.app.service.impl;

import io.renren.common.utils.PageUtils;
import io.renren.common.utils.Query;
import io.renren.modules.app.dao.TicketsDao;
import io.renren.modules.app.entity.TicketsEntity;
import io.renren.modules.app.service.TicketsService;
import org.apache.commons.lang.StringUtils;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Service;

import java.util.List;
import java.util.Map;
import com.baomidou.mybatisplus.extension.service.impl.ServiceImpl;
import com.baomidou.mybatisplus.core.conditions.query.QueryWrapper;
import com.baomidou.mybatisplus.core.metadata.IPage;


@Service("ticketsService")
public class TicketsServiceImpl extends ServiceImpl<TicketsDao, TicketsEntity> implements TicketsService {
    @Autowired
    private TicketsDao ticketsDao;
    @Override
    public PageUtils queryPage(Map<String, Object> params) {
//        获取key做模糊查询
        String key = (String) params.get("key");
        QueryWrapper<TicketsEntity> queryWrapper = new QueryWrapper<>();
        if(!StringUtils.isEmpty(key)){
            queryWrapper.eq("title",key).or().like("customer_name",key).eq("is_deleted",0);
        }
        IPage<TicketsEntity> page = this.page(
                new Query<TicketsEntity>().getPage(params),
                queryWrapper
        );
        return new PageUtils(page);
    }

    @Override
    public Integer removeByIds(Long[] ids) {
        Integer count = ticketsDao.deleteByIds(ids);
        return count;
    }
}

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE mapper PUBLIC "-//mybatis.org//DTD Mapper 3.0//EN" "http://mybatis.org/dtd/mybatis-3-mapper.dtd">

<mapper namespace="io.renren.modules.app.dao.TicketsDao">

	<!-- 可根据自己的需求，是否要使用 -->
    <resultMap type="io.renren.modules.app.entity.TicketsEntity" id="ticketsMap">
        <result property="id" column="id"/>
        <result property="customerName" column="customer_name"/>
        <result property="contactPhone" column="contact_phone"/>
        <result property="title" column="title"/>
        <result property="description" column="description"/>
        <result property="status" column="STATUS"/>
        <result property="suggestion" column="suggestion"/>
        <result property="handler" column="HANDLER"/>
        <result property="submitTime" column="submit_time"/>
        <result property="isDeleted" column="is_deleted"/>
    </resultMap>
    <update id="deleteByIds">
        update tickets
        set is_deleted = 1
        where id in (
            <foreach collection="array" item="id" separator=",">
                #{id}
            </foreach>
        )
    </update>


</mapper>

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE mapper PUBLIC "-//mybatis.org//DTD Mapper 3.0//EN" "http://mybatis.org/dtd/mybatis-3-mapper.dtd">

<mapper namespace="io.renren.modules.app.dao.TicketsDao">

    <!-- 可根据自己的需求，是否要使用 -->
    <resultMap type="io.renren.modules.app.entity.TicketsEntity" id="ticketsMap">
        <result property="id" column="id"/>
        <result property="customerName" column="customer_name"/>
        <result property="contactPhone" column="contact_phone"/>
        <result property="title" column="title"/>
        <result property="description" column="description"/>
        <result property="status" column="STATUS"/>
        <result property="suggestion" column="suggestion"/>
        <result property="handler" column="HANDLER"/>
        <result property="submitTime" column="submit_time"/>
        <result property="isDeleted" column="is_deleted"/>
    </resultMap>
    <update id="deleteByIds">
        update tickets
        set is_deleted = 1
        where id in (
            <foreach collection="array" item="id" separator=",">
                #{id}
            </foreach>
        )
    </update>


</mapper>

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